Terms and Conditions

  • Saturday, 13th December, 2025
  • 05:26am

1. Acceptance of Terms

By using Q4 Host services, you agree to be bound by these Terms and Conditions ("TOS"), our Acceptable Use Policy (AUP), and the Privacy Policy. If you do not agree, you must not use our services.

2. Service Provision and Billing

Services are provided on a pre-paid basis for the duration specified (e.g., Monthly, Annually). Accounts will be automatically billed at the end of the term unless cancellation is requested. We reserve the right to suspend or terminate services for abuse or non-payment.

  • Pricing: All hosting fees are subject to change upon notice.
  • Late Payment: Accounts that are overdue may be suspended after 5 days and terminated after 15 days.

3. Acceptable Use Policy (AUP)

Services may NOT be used for illegal activities, including, but not limited to:

  • Spamming (sending unsolicited bulk email).
  • Distributing malware, viruses, or illegal files.
  • Hosting copyrighted material without permission.
  • Engaging in fraud, phishing, or other deceptive activities.

We reserve the right to immediately suspend any account found to be in violation of this AUP without refund.

4. Data and Backups

Clients are responsible for maintaining their own backups of their data. While Q4 Host may offer backup services as a courtesy, we are not liable for any data loss, corruption, or unavailability. Clients should maintain local copies of all hosted data.

5. Uptime Guarantee and Liability

Q4 Host guarantees 99.9% network uptime. If service availability falls below this level, clients may be eligible for a credit as defined in our Service Level Agreement (SLA). Q4 Host will not be liable for any indirect, incidental, or consequential damages, including loss of business, profits, or data, due to service interruption or termination.

Last Updated: December 13, 2025

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